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Ginny Boehm
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Pumpkin Spice, Falling Leaves, and...Gift Programs?
Published June 5th, 2026 by Ginny Boehm
Fall isn’t just the time for pumpkin spice. When the air turns crisp and geese consider flying south, requests for help setting up a gift card program arrive without fail in the Agile support inbox. With Black Friday around the corner and the winter holidays close behind, fall is the perfect time to give your organization a new revenue stream. I
Snippets and Templates
Published June 8th, 2026 by Ginny Boehm
Emailing patrons about upcoming events and opportunities is a great way to keep in touch with your audience, but writing a newsletter or membership announcement every month or week can be a hassle. Fortunately, Agile doesn’t make you start from scratch with every email. Our Emails and Letters feature provides two time-saving tools: Snippets, which l
What to Do if You Can't Log In
Published June 2nd, 2026 by Ginny Boehm
When you and your ticket management system are stuck on opposite sides of the login screen, it isn't hard to see why Logging in to Agile Ticketing Solutions App or Web Portal is the most viewed article in our knowledgebase. If you get locked out, you're more than justified in calling our support line for help. If you'd rather become the Login Hero o
Consider the Loyalty Program
Published June 8th, 2026 by Ginny Boehm
Reciprocity is the foundation of any meaningful relationship. Maybe that's why unlocking a loyalty reward at a local cafe feels so, well, rewarding. Loyalty programs encourage customers to come back, but they also encourage them, period. You already knew visiting your venue is more than a simple exchange of good and services. We don't have to sav
Web Checkup
Published July 1st, 2026 by Ginny Boehm
Whether you built your website from the ground up or inherited it from a bygone era, your web pages may be overdue for a wellness check. How does your organization's website fare against the checklist below? Ticket Forwarding Give your patrons and sponsors the tools to distribute tickets amongst themselves without you lifting a finger. Not sure
How do I set up a Double Feature?
Published November 6th, 2025 by Ginny Boehm
A double feature is a two-for-one bundle originating from the debut of nickelodeons in the early twentieth century. You can set up this classic ticket deal in two ways, depending on how you want to track its gross revenue. If you need to report double-feature films separately to distributors, jump to Double Feature 2-Show Setup. If you can report th
How do I upgrade a membership?
Published November 19th, 2025 by Ginny Boehm
The smoothest way to upgrade a membership is to move the payment from their last level to the new one. It's a win-win: the member immediately enjoys new benefits while you collect some revenue ahead of their original expiration. This article will show you how to upgrade a membership. Please note: this process is not yet available in Web Portal. If y
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