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Customer Facing App Setup

How to create and manage pages for the customer facing app.

Written by cory vinson

Updated at July 11th, 2025

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The customer facing app is built using Entry points and first requires an Entry point group and some Developer settings. Please contact your implementation or support rep to start this process.

Once you have a group, you can begin adding entry points that will become pages in your application. You will find this group in the Settings menu under Websites and Apps labeled as Customer Facing Mobile App.

 

Click the Edit Pencil next to an existing entry point or the Add New Page button to start making changes to your app.

 

 The two entry points at the top of this list, which you Include In Menu/Navigation, will be the ones that load on the action bar of your app to the left of the menu button. This is controlled with the Sequence number you assign to each new entry point. Everything past the first 2 will become part of the middle Menu button.

 

When creating a new page, three entry points will do most of the lifting for you once inside the app, which are a list of Events or Catalog items and the Content Page. List entry points will be pointed at a folder and then display all items of that kind found in the folder. Content pages can be made to display any static content that you want to pass on to your customers and can be heavily customized using HTML. It is best advised not to use outside links on your content pages as this will move customers outside of the app when they load.

 

List Entry Points start with a Name, which is the name of the button the customer will click. Display Group when assigned will group this button with others of the same group into an expanding drop-down menu as seen below.

 

Check Include in Menu to make this into a menu button Then swap to the List Details tab and choose your Display Type. Tiles is a good choice for displaying extra information about your events while Category may be better for displaying a larger number of events. All of these will have slightly different options but you will need to set Date Offsets for all of them. A Start offset of 0 and an End of 12 while set to Months will display the next year starting with today.

 

The Per Page should be how many you want to display before a next page is needed. Modifiers will be included next to each event if they are relevant to your chosen display type.

 

Filters will determine what from the folder you will select next is displayed. Without a filter, you will display all items from that folder. Filtering is done using custom properties and can therefore include any category you need. To add a filter select the customer property from the drop-down and click Add Filter.

 

Next, on the Folders tab move the folder containing your events into the Selected Folder area using the arrows. You can add as many folders here as you need and will include all found items from each on your app. Click OK once you're done to save and create this entry point.

 

With proper application of folders, filters, and custom properties your events page can look something like this.

 

Content pages are a lot less work and just display whatever you build on them. An FAQ with common questions can be a content page for instance and when grouped can share a spare with other such documents.

On the General tab of a new Content entry point, you must give it a name then choose if it will be part of any groups or found on your menu bar. Check Include in Menu to make this a button.

 

On the Text/HTML Tab, put what you want to display from this button. This will look something like the one below when grouped and included in the menu. Click OK to save and create.

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